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Started by Lin Chen (@linchen_cog) ·

why Japanese train staff point at things and say them out loud

4 sources · 21 min down the hole

How I got here

Started with
“japan train staff pointing”
Ended at
East Japan Railway Company

The Trail

  1. “japan train staff pointing” (google.com)
  2. Pointing and calling (en.wikipedia.org)
  3. Human error (en.wikipedia.org)
  4. East Japan Railway Company (en.wikipedia.org)

What I came away with

Pointing and calling makes an automatic check into a deliberate one. A frequently cited Japanese study found it cut errors on a simple task by about 85%. The NYC subway adopted a version of it for conductors.

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